Terms & Privacy Policy

Terms

1. General

By registering and/or placing an order with us, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement.
We reserve the right to update, change, or replace any part of these Terms without prior notice. It is your responsibility to check this page periodically for updates.

2. Services

WorldSMMServer provides social media marketing (SMM) services such as followers, likes, views, comments, and other engagement tools.
We are not affiliated with Instagram, Facebook, YouTube, TikTok, Twitter (X), or any other social media platforms.
The responsibility for using our services lies solely with the customer.

3. Accounts & Responsibility

You are responsible for maintaining the confidentiality of your account and password.
You agree not to use our services for any unlawful purposes, spam, or activities that violate the terms of social media platforms.
We are not responsible for any damages, account bans, suspensions, or losses that may occur from misuse of our services.

4. Orders & Delivery

Once an order is placed, it cannot be canceled or changed if it has already started processing.
Delivery timelines are approximate and may vary depending on the service type and platform.
Some services may have refill or non-drop guarantees, but we do not guarantee that followers, likes, or views will remain permanently.

5. Payments & Refunds

All payments are final and non-refundable once an order is processed.
Refunds or balance adjustments will only be made in cases where the order cannot be delivered at all.
Fraudulent transactions will lead to termination of your account.

6. Limitation of Liability

WorldSMMServer is not responsible for any losses, damages, or account suspensions caused by the use of our services.
We do not guarantee specific outcomes (such as sales, profits, or permanent engagement).
Use of our services is at your own risk.

7. Prohibited Uses

You agree not to use our services to:

Promote violence, hate speech, illegal activities, or explicit content.
Spam or harass other individuals.
Violate the terms of any social media platform.

8. Termination

We may suspend or terminate your account at any time if we believe you have violated these Terms.
Any remaining balance in your account may be forfeited if you are found to be engaging in fraud or abuse.

9. Governing Law

These Terms are governed by the laws of [Your Country/Region].
Any disputes shall be resolved in the courts of [Your Country/Region].

Privacy Policy

At WorldSMMServer (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following information from you:

Name, email address, phone number, and payment details.
Login information when you create an account.
Order details such as usernames, links, or IDs required to process your service.

2. How We Use Your Information

To process and deliver your orders.
To provide customer support and improve our services.
To send updates, promotions, and important notifications.
To prevent fraud, abuse, or unauthorized use of our services.

3. Data Security

We use secure encryption methods to protect your information.
We do not share, sell, or rent your personal information to third parties.
Only authorized personnel have access to your data.

4. Cookies

Our website may use cookies to improve user experience and track performance.
You can disable cookies in your browser settings, but some features may not work properly.

5. Third-Party Services

We are not affiliated with Instagram, Facebook, YouTube, TikTok, Twitter (X), or any other platform.
Any risks associated with using our services on third-party platforms are your responsibility.

6. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

7. Contact Us

If you have questions about this Privacy Policy, please reach us at:
📧 Email: [Your Business Email]
📱 WhatsApp: +254714997876

Refund Policy

Last Updated: [Insert Date]

At WorldSMMServer, we strive to provide the best and most reliable services. Please read our Refund Policy carefully:

1. General Refund Rules

All payments are final once an order has been placed.
Refunds will only be made if the order was not delivered at all.
Partial refunds may be applied if an order is only partially completed.

2. Non-Refundable Cases

If the customer provides the wrong username, link, or account details.
If the order has already started processing.
If the drop in followers, likes, or views happens after the service guarantee period.
If the client’s account gets banned, suspended, or flagged by the social media platform.

3. Balance & Deposits

Deposits made into your WorldSMMServer account are non-refundable.
Account balances can only be used to purchase services on our platform.

4. Service Guarantee

Some services may come with refill guarantees (e.g., 30 days, 60 days, or lifetime). If specified in the service description, we will honor them.
Non-drop or refill services do not guarantee permanent results beyond the stated guarantee period.

5. Disputes

Any disputes or chargebacks will result in permanent suspension of your account.
If you face an issue with your order, please contact support first before opening a dispute.